FILL Genius Privacy Policy and Data Processing Agreement

Last Updated: September 21, 2024

At FILL Genius, a product of Nzoni App LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy and Data Processing Agreement (collectively, the "Agreement") explains how we collect, use, disclose, and safeguard your personal information when you use our website (fillgenius.com), products, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of your information in accordance with this Agreement.

Information We Collect

  • Personal Information: When you create an account or use the Service, we may collect personal information such as your name, email address, and payment details.
  • Usage Data: We may collect information about how you use the Service, including your interactions with the Service and any content you upload or submit.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your usage of the Service.

How We Use Your Information

  • To provide, maintain, and improve the Service;
  • To process transactions and send related information, including confirmations and invoices;
  • To send technical notices, updates, security alerts, and support or administrative messages;
  • To respond to your comments, questions, and requests and provide customer service;
  • To monitor and analyze trends, usage, and activities related to the Service;
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of FILL Genius and others.

Sharing Your Information

We may share your information with third-party service providers who help us provide and improve the Service. We may also share your information if required by law, to comply with a legal process, or when we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.

International Data Transfers

FILL Genius is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. These countries may have different data protection laws than your country. By using the Service, you consent to the transfer of your information to these countries.

GDPR Compliance

For users in the European Economic Area (EEA), FILL Genius is the data controller for the processing of your personal information. We process your information based on the following legal grounds:

  • With your consent: We may process your information if you consent, such as opting in for marketing communications.
  • To perform a contract: We may process your information to fulfill our contractual obligations to you.
  • Legitimate interests: We may process your information to provide and improve the Service and protect our legal rights.
  • Legal obligation: We may process your information to comply with legal obligations, such as responding to court orders.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal information. You can also request data portability or object to processing. To exercise these rights, contact us at support@fillgenius.com.

Data Retention

We retain your information for as long as your account is active or necessary to provide the Service. If you wish to cancel your account or request that we stop using your information, please contact us at support@fillgenius.com.

Data Deletion

You have the right to request the deletion of your personal information. To make a request, contact us at support@fillgenius.com. We will respond within a reasonable timeframe.

Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Agreement

We may update this Agreement from time to time. Changes will take effect immediately upon posting the updated Agreement, and the "Last Updated" date will be revised. Your continued use of the Service constitutes acceptance of the new terms.

Merger, Acquisition, or Sale

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity. The acquiring company’s privacy policy may govern the future collection and use of your information.

Data Processing Agreement

This Data Processing Agreement ("DPA") forms part of the Agreement and applies to personal data processed by FILL Genius in providing the Service.

Roles and Responsibilities

FILL Genius is the data processor, and you are the data controller. We process personal data on your instructions, including transfers to third countries, unless otherwise required by law.

Sub-processing

FILL Genius may engage sub-processors to process personal data. You will be informed of any intended changes to sub-processors and may object to such changes.

Security

We implement appropriate security measures to protect personal data, taking into account the risks involved in the processing and the state of the art in data protection.

Data Subject Rights

FILL Genius will assist you in responding to data subject requests and ensuring compliance with data protection laws, including breach notifications and consultations with supervisory authorities.

Deletion or Return of Personal Data

At the end of providing the Service, FILL Genius will delete or return all personal data, unless retention is required by law.

Contact Us

If you have any questions about this Agreement, please contact us at support@fillgenius.com.